Google Nest Doorbell (Battery) - Snow
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Reviews & Ratings
- ChrisWNY2024-03-17Nest Doorbell Gen 2 (Wired) vs Nest Hello (Wired) Review
I purchased the Gen 2 Nest Doorbell (wired) to replace the original Nest Hello Doorbell (also wired) for a few key reasons. The Nest Hello developed some serious lag over the years...when someone was at the door and rang the doorbell, the video would fail to load through the Nest app. This was really annoying. Secondly, you needed the Nest Aware subscription ($6 per month) for most the features...video recording, face recognition, package recognition, etc. Without the Nest Aware subscription, the Nest Hello was severely limited. Despite that, the Nest App was decent, no complaints. I had the Nest Hello for over 5 years just outside my front door, and it never failed on any given day, even in subzero temps during mid-Winter. The Gen 2 doorbell installation was nearly identical to the Nest Hello installation. The only difference was the chime module was slightly easier to install (somewhat less wiring on the Gen 2 model), otherwise it was an easy swap. If you're replacing the Nest Hello, as I did, you WILL need to swap out your doorbell chime module for the new one. The rest of the wiring is the same. Video quality on the Gen 2 is slightly better than the Hello, but not substantially better. The most significant benefit of the Gen 2 is you get many of the Nest Aware features without the need for the subscription...face/package recognition and the ability to record and review "events." Video history is fairly short however...events such as package deliveries and people only remain available to view for a few hours before being removed. Also note that the wired model does not have a battery, so it will not function during a power outage. Unlike the Nest Hello, however, the Nest Gen 2 will function and record video during an Internet outage. What you lose with the Gen 2 Nest doorbell is the Nest app is gone, and so is email notification. The only way to access/configure the doorbell is through the Google Home app. The Google Home app seems more limited than the Nest app, and the video frame is quite small within the Google Home app. If you have Google Home displays (including Google Home compatible smart clocks) within your household, video from the Nest doorbell will pop up on those screens whenever someone rings the doorbell. The Nest Hello did the same...however, as I mentioned previously, the Nest Hello was so laggy that video would fail to load when the doorbell was rung. The Gen 2 is much more responsive and snappier than the Hello, as it should be considering it's the latest and greatest. It would've been nice if the Gen 2 had a wider viewing angle, and a 16:9 frame vs a 4:3. Some may be disappointed with the video quality, considering there are $25 plug-in cameras that provide higher res video in addition to many more features for motion detection, etc. compared to the Nest doorbell which costs over $150. Overall Nest Doorbell Gen 2 (wired) is a good product...great for knowing who's at your door before you answer it, and a fairly effective theft-deterrent. Installation is not difficult and clearly explained on the website provided within the product documentation. Loses a star because the Google Home app lacks features and seems immature but it does provide great person/package recognition and the basic functions you'd expect from a fairly pricey doorbell camera.
- Steve L2023-03-11Great upgrade from the Nest Hello
I have had a Nest Hello doorbell for a few years, but recently it developed the symptom that my indoor electronic chime would only sound two notes, no matter what I set the duration to in the Nest app. The camera itself was working well, though the field of view didn't extend as far down as I would like. I also noticed that the plastic on the faceplate was blistering, so I decided to replace it with the Gen 2 Wired. The Gen 2 is a bit taller than the Hello (the battery version is even taller), which meant that the spacer I had 3D printed to bring it past the door molding needed to be redone. Luckily, the screw holes are the same distance apart. Installing was straightforward, and I used the included 20-degree wedge plus the printed spacer. Due to the way the Gen 2 mounts, I had to swap out the #10 long screws I had used for some thinner ones, as the screw heads blocked the camera from mounting properly. The Google Home app leads you through the install, but the URL shown for a web video leads to the old Nest Hello instructions! The chime adapter, while it looks like that of the Hello, is different and connects in parallel to the chime wires rather than in series. Once installed, I was delighted that the indoor chime worked properly again. I was also happy to see that the vertical field of view was considerably taller than that of the Hello, so that I could see almost all of my front steps without a wedge angling down. Image quality is better than the Hello, and at night the picture is still in color! Another advantage I had not anticipated is that I get notifications of people at the door almost instantaneously, whereas with the Nest Hello it was typically 20-30 seconds later. I attribute this to the local processing of images, rather than sending them to the cloud for recognition. Right now, my major gripe is that there is not a fully functional web interface, unlike the older camera. There is a beta interface, but it shows a live view only and tends to crash a lot. I hope this gets improved. The Google Home app isn't bad, but I like to use a web browser on my PC. A minor gripe is that email notification is no longer available, just push notifications from the app.
- Aaron2024-06-14works great
A friend recommend this brand since he has one at his home and decide to get one, now in day safety first. It was super easy to install, motion work well and the signal for us is awesome don't know if it will make a difference with whichever wifi carrier you have. It clear picture, sounds can be pick up from more than 15 ft away also clear sound which is great for us and the best thing is for me is that i can check from my phone. This the first time we have a camera at home that had accesses to view or check who is at your door. So far no complains will recommend.
- Todd2023-12-01Great Peace of Mind
I'm really impressed with this doorbell. It's not flawless, but it does everything I need it to do very well. It was easy to install and setup. The picture and audio quality are excellent and I don't need 4k quality for a doorbell. Person detection is great. I haven't had any false alerts or missed detections. Video starts recording early, so nothing is missed. Package detection is good, but not perfect. You'll get an alert once the package is removed, as well. I haven't tried the pet or other motion alerts. Event alerting happens almost instantly. The only minus is the "cool down" between alerts is long and I'm not sure what the exact interval is, but it seems like it's more than 5 minutes. Video events are only kept for three hours--it's not three hours' worth of recording. If a person is detected at 1 pm, the video is gone at 4:01 pm. If you want the video kept for longer, you'll need a subscription, or you can just download the event you want to save. The three-hour limit hasn't been an issue. The doorbell integrates well with smart switches, so now my porch light turns on automatically when a person is detected between dusk and dawn. Night vision is a little lacking without lights, but still good enough to identify someone. I think this is a great doorbell for the price with all the features you get.
- Samantha Miller2024-05-31It’s OK
I love the look of this doorbell, unfortunately it has some downsides. We switched from a Ring to this and aren’t super impressed. The quality is good, even for night vision. Our biggest complaint is the width/range of what is visible is significantly less than what we could see on the Ring. It also seems to run through battery life quickly & takes over 3 hours to charge. Other than that it’s easy to set up and use through the google home app.
- Cyclonerex2024-05-31Works great
This unit was very simple to install. The instructions are pretty easy once you download the app. One key thing to keep in mind as you look at these wired devices is that you may need to upgrade your transformer. I needed to upgrade to a more powerful transformer. This is NOT difficult, but it does require buying a new transformer (you can find them on amazon for less than $20), finding the existing transformer and switching them out. Once I found my transformer (it was in my garage), it took about 5 minutes to switch out - follow the transformer instructions and turn off power to the doorbell! The Nest itself took about 20 minutes to install. I replaced my existing front doorbell, placing the Nest in the exact spot, including the wedge to angle the device slightly to more easily see my entire patio. You will also need to install the "chime puck" (included). This is a small device that attaches to your bell/chime. Super easy to install, but you'll need to find your chime in your house. That means you'll probably need a ladder to get to it. In all, I'm very pleased with this device.
- C.Van2024-06-05Expansive viewing and easy to install
First, I wish finding an indoor chime box for this product was easier. That has been my biggest challenge. I still need one. Second, my camera is wireless and great. I have had no issue using it with Starlink, and the viewing window is impressive. I can see nearly to the threshold of my door. The image is crystal clear, and the two-way communication is exceptional. I can hear a conversation, clearly, twenty (+) feet away. I have my camera set on surveillance, which is 24/7, so I recharge my battery a bit more often than not using this feature, but it is not an inconvenience to me. I am very pleased with this doorbell/camera.
- Mark2024-05-12Excellent battery life & Exceptional performance
I've used the ring doorbell for a decade and that's a solid product. However, I wanted something that binds to my Google home/Nest account. This fits that bill which makes notifications and my remote responses on my cell phone seamless. I've read reviews disappointed with this product's battery life but my experience with it find those critiques false. I've been running mine for 2 months without a recharge. I can't imagine that type of performance as being anything less than exceptional. Video quality is great both in the day and for night vision. The product routinely detected all traffic that seemed to be lingering and all for traffic. When the button is pushed on my product, I get notified on my cell phone as well as all of my Google HUBs.
- Kaiser Soze2024-05-15The wired (2nd gen) Google/Nest doorbell is a better option than the battery doorbell
When I decided to install the Google/Nest security cameras and the doorbell, I didn't want to mess with wiring, so I went with the battery doorbell. Quickly it became apparent that this was not going to work, because of the frequency with which it was necessary to remove the doorbell to bring it inside and charge the battery using USB-C. So I did the obvious thing. I bought an AC (18V) power supply to place in an outdoor outlet near the front door and ran wiring to the battery doorbell. But this was not an ideal solution either, because of some peculiar issues with the firmware in the doorbell and also with the Google "cloud" service you use for storing the videos. The most significant among these issues is that with the battery doorbell, even if you have it wired to an AC power supply, you do not get the 10-day continuous recording that you get with the security cameras and the wired (2nd gen) doorbell. You still get the 60-day recording of triggered events, but they are restricted in duration and often the triggering is delayed to the extent that you barely catch someone leaving the frame. The main reason I went with Google/Nest was that I wanted continuous recording. I did not realize that this is not available with the battery doorbell even if it is wired to an AC power supply. Anyway, that's the rub with battery doorbell. If you want the 10-day continuous recording, don't waste your time with it. And unless you think it will not be a hassle to bring the thing indoors a couple of times every week to recharge it, you'll end up wiring it directly anyway. I strongly recommend getting the wired (2nd gen) doorbell instead. A word about the wiring. When you buy a power supply, make certain the output is AC, and be aware that for the vast majority of power supplies, the output is DC. The voltage is not terribly important because the camera will tolerate a wide range of AC voltage. Most of the AC power supplies are 18V, which is well within the sweet spot of the range. The reason why it uses AC instead of DC is that most all existing doorbell wiring is low-voltage AC. It is designed to be compatible with most existing doorbell wiring. A minor upside to this is that you can't get the polarity wrong. There is no red wire and black wire. Having made the switch to the wired (2nd gen) doorbell, I am very happy with the 10-day continuous recording. I just wish that I had been aware of these considerations when I bought the batter doorbell. Although, I am repurposing it to spy on the bird house in my back yard, so it is no loss.
- Sean P2024-02-08Almost perfect
I had the “Nest Hello” but it finally failed due to a worn out and almost unserviceable battery. The video was very good, it had a wide view so it would capture a lot of activity. There was a coating finish on the “hello” that would start to flake off. They warrantied it once but not twice. This new doorbell has a narrowed view, I’m not sure if it is better or worse yet. The view doesn’t see as much of my front yard. I wish would have been a software setting like those found on webcams. Some users would probably prefer a wider view. It feels like it went from landscape to portrait view. This might be better for some folks though. They could have managed this in the settings and given users a choice on view. The biggest change is how this device lives in the Google home app and NOT the Nest app. If you’re like me and you have a number of “legacy” nest devices, you can migrate to the Google home app, but that app doesn’t have all the features and controls for the legacy devices. So it wasn’t/isn’t a seamless transition. I still need both apps to control specific things. During the installation, I faced a problem that seemed like an issue with their documentation. I found that adding the small wired device to the chime may not be as straightforward as they make it. If you had a previous doorbell device with a different dongle device there is a chance you might not have the wires in the best spots. For me, I didn’t and my doorbell stopped displaying video 30 minutes after I installed it. The green light was solid and the doorbell chime would ring, but no video or notifications on anything else (phone, Google speakers or hubs.) I found that I needed to swap the wires from the transformer. I had red and white in my case, and swapping their places on the chime made all the difference. No one on their service phone was able to help and they did not provide that advice. They said if the green light was on, it should be working, and they were going to send a replacement because it was not “working”. It would have likely failed like the first, and they would have had me replace the transformer. I’m glad I figured it out, and hopefully this post might help someone else, too. The software is a little glitchy compared to the Nest app. Google home sometimes only shows the first moments of an event and then I have to close and reopen the app. It all feels “fidgety” when I’m trying to see what happened. I do like the critter notification. I’m now hyper aware of all the neighborhood cats. lol. I will update this review if anything changes.