The entire Lutron Caseta system is very good. Quite easy to automate a variety of smart devices. I use their in-wall switches in a detached RV garage to control all of the exterior lighting. The Pico non-wired "remotes" are unique in that they allow control of a wired switch at any location within range of the hub. My success with the Pico has been hit and miss, though, so I don't use them, although I haven't taken the time to troubleshoot the issue thoroughly. My really major disappointment with this purchase is that the hub I ordered was advertised as new and I paid a new price. What I received was anything but new. I would have returned it with a complaint about the vendor, but I needed to get my system working after a lightning strike nearby took out an assortment of network equiment. Despite the hub being very obviously pre-owned (previous owner devices and schedules setup in the unit, among other visual clues), it did work, so I bit my tongue. Based on these facts I have to urge caution purchasing from GreatStuff1.

Got this to replace a Wink bridge after they, rather abruptly and rudely, swapped to a pay model. Unboxed, connected to my router (patch cable included) and downloaded the app while the unit powered on. Used the app to create an account, pressed the button on the back when prompted and my iPhone connected within seconds. At this point the firmware update installed and within minutes it was ready to go. I attempted to add my first dimmer and nothing happened. I tried a few times and with different switches still nothing. The app prompted that I might need to reset the switch since it had been connected with Wink. The method on the switch didn't work and I googled my issue. Instead of using the three taps on the "on" button hold and three taps I found tapping off five times and holding until the lights flash, then tapping five more time (each set of five in half a second or so) forced a factory reset. This worked for me. Once the switch connects the app asks where it is located (kitchen, bedroom, bath, etc) and what kind (pendant, ceiling fan, etc) and automatically groups them based off this info. I had all my 12 switches programed and operating with half an hour. Alexa integration was easy, Lutron is not a default app and you'll need to find it, once done it was only a matter of logging in. I found the voice controls react much faster than Wink, lights go on/off almost immediately where Wink took a couple seconds. Overall voice control feels way more professional and streamlined while Wink seemed more like a DIY patchwork. The app is very basic and straight forward although it is customizable. Controls mimic the style of the physical switches you tap the switch you want to control and a "switch" pops up and slide your finger up/down for dimmers and tap on/off, I like the Wink style of a group of circles with title much better and it allowed me to easily control multiple switches.

It works great in my smart home setup. I was able to connect it with the bridge and integrate with Alexa. Apple integration doesn’t work that smoothly, but not a big deal. Overall, I’m happy with it so far!

Easily added, no issues since the extender was put in. Very large house and lots of devices so finally hit a distance I needed the range extender (2 brick walls finally stopped it! hah!).

I was going to rate this 1 star and return it. I followed installation instructions to the tee... then when it failed, i checked the company's website for a forum but found nothing useful. I was getting stuck in a firmware update loop... the website and manual says, during the installation process, after you get the notification that it needs to update it... to unplug it for some time (i think 10 seconds or so) and plug it back in... and then when it reconnects: it should go to a screen saying it is updating and will be done in 8-10 minutes (or something along those lines). ...well, that was not happening. It was going back to the screen that days you need to unplug it and plug it back in. I went through this loop in the vicinity of 10 times and began to lose my patience... so the last time it told me to plug out and in... I left my phone and the device and went to cool my head and think... and when I came back roughly 30 minutes later, it was installed and working just fine. Now that it is installed, I love it. I have used z-wave devices and other wifi-app-controlled devices... but this one has, so far, not done anything crazy and easily connected to the other device I had for it. Initially was going to be one-star... and then was going to give a lower rating when I got it working because of the initial installation issues... but it just works so darn well compared to the other devices I have used... that I just can't give it less than 5 stars. But hey, Lutron, if you are reading this, please fix your installation instructions or guide or whatever. A lot of people online seemed to give up after getting stuck in the update loop... at least give them the warning that your device may tell them they nees to reset it again... but in reality they just need to let it be for a bit.

Overall I like this device, because of the price, form factor, ease of physical installation as well as how simple it was to integrate the switches that I got, BUT would only recommend it for a person starting to get in to making their home smart or one that does not have a significant investment in smart devices to begin with unless you know that they are compatible with this hub. This is fairly Lutron specific and pairs with Lutron device and a few outside vendors such as Ring and Sonos to name a few, but does not seem to have compatibility with Leviton. If you have a lot of investment in other smart devices which are not compatible this might not be the device that you want. (Please see the end of this review for some additional on a possible working alternative.) PROS: Less than $100 VERY easy to set up and configure Simple to pair devices to it CONS: Does not seem to work with Leviton smart device and some other manufacturers as well. ADDITIONAL: To be able to use Leviton and Samsung Smart Things it seems that you need the Lutron Caseta L-BDGPRO2-WH - SmartBridge Pro Programmed Via Lutron App ($190 vs $90) or you need to buy a dimmer switch ($60-$80 for each one) or swap out incompatible devices such as your existing Leviton devices ($?) or a Lutron Caseta L-BDGPRO2-WH - SmartBridge Pro Programmed Via Lutron https://a.co/d/5yqNY1n ($190) It was also not obvious to me that there were IFTTT (https://ifttt.com/explore/smart-home-automation-ideas) features in this device or at least nothing that I found via research or in the device interface. IFTTT is a scripting methodology which lets you set certain conditions for conditions or events being met like turning all the interior and exterior lights on in when a linked smoke alarm or CO alarm goes off, or closing an automated water valve off in the event that a flood sensor feels water. Given that the Caséta Smart Hub is already about $90 and the dimmer is about $70, for a $20-$30 more, in theory, the SmartBridge could be the better option for some, like me who have invested in devices from a few different vendors such as Leviton and others or where it would cost significant money, time and effort to replace them with compatible equivalent devices if they are available. (I have the SmartBridge on order so I will be testing all of this in the next week or so.) https://a.co/d/iPjRRqK

I bought the Lutron Caseta Wireless Smart bridge along with Lutron WiFi and non WiFi light switches. I have to admit at first I was a little nervous but after reading the he instructions and watching a YouTube video, I was ready to rock and roll. I ended up changing out the front porch, back porch, and garage/driveway light switches. Then installed the bridge to one of my mesh network routers. So far it has been working like a charm. You have to download the app and then follow the instructions. Name the areas and schedule times to turn on and off lights. (Optional) Or you can simply use your smart phone or tablet to control the on off feature. I will end up getting dimmable bulbs and then Lutron dimmable WiFi switches as well as WiFi fan switches. That will allow you to have full control of your lights and fans all throughout the house. For the three switches I changed out it took about 40 mins because I had to go outside to turn off the power to the different areas of the house as I was doing the work. The overall process is fairly simple and straight forward. We’re extremely happy with this purchase and will be purchasing more Lutron Caseta products in the near future.

I have a shop that is approximately 100 feet away. My lights got to where they might or might not turn on or off. It took less that a minuet to add this repeater to my devices and now they work consistantly. It took less than a minuet to add it to my devices and get it connected and ZIM ZANG ZUNG DONE! This was a renewed product and couldn't be happier.

I admit, I’m not totally a geek or technically adapt. So, this may not apply to everyone. I struggled to get this to link to my WiFi. Definition: The modem is responsible for sending and receiving signals from the ISP, while the router disperses the signal to devices on the network. In a typical home network setup, the modem is connected to the router, which is then connected to each device on the network. That said, in my home I have Xfinity but I don’t have the Xfinity Modem/Router tower, I have a Netgear modem and I use Google pucks to broadcast the wifi signal in my home. This product requires you to directly connect to the modem to acquire your internal IP address (LAN - local area network). If you try to connect the hub to your router, it fails to connect or acquire your LAN even though the router is sharing your IP address. Save yourself time and anguish by connecting the hub to your modem and let it do its start-up. Then unplug it and then you can connect it to your router or though a splitter from your router. I gave the Lutron hub a three star because of the hurdles I had to go through to make it work. And, I had Lutron technical help to get there. After that hurdle, it works great and you can link any Lutron wifi capable product. I’ve never lost connection. Whereas previously I was using Kasa products and they lost wifi connection and while re-setting a Kasa wifi switch isn’t hard, you can’t do it remotely. What’s the purpose of a wifi switch or other wifi controlled item if it needs constant attention? I’ve never lost connection with my Lutron switches. Good luck with your Lutron hub. It just takes following the instructions to the letter.

Love everything about Lutron products.