This is much more sleek looking than the regular Nest thermometer that we have upstairs. Installation was a bear because we blew a fuse. Turn off the breaker, but also turn off the furnace separately. Ours is in the attic so didn't climb up there to turn it off. Kept getting random error messages during install - power not connected to AC, couldn't detect the R wire, etc. Tried everything. Finally gave up and called an HVAC guy. He came out and diagnosed and changed the fuse on the furnace for $129. Other than that, the install should have been easy. Very happy with it now and happy we paid the extra $$ for this model.

This is still one of the best smart thermostats that has a good app. Easy to install and looks good on the wall with minimalistic design.

No issues.

This is now my third Nest thermostat. We just installed AC in our old Victorian house, and I wanted another Nest so I could use the same app as our other two Nests that control the zoned heating in my home. The antique brass style looks great in our old home. Positives: -Relatively easy to install -Wiring instructions are fairly well described. Hook ups are easy -Works well with my other two Nest thermostats -Looks retro cool -Says it can learn your lifestyle to save you energy -Can you know the weather, humidity , and other little facts if you want -App is easy enough to navigate -Qualifies for rebate from our utility provider -I’ve had my other two Nests for several years now, and they have bee rock solid reliable Negatives: -Initial programming could have been a little simpler -Keeps suggesting that I let it decide the temp settings (to save energy) which is fine but annoying

this was a replacement for the one I had.

I already had this Nest Thermostat working on my IPhone. It installed immediately. I read all the reviews on this and was puzzled why they are so down on the Google Nest. When I downloaded the Nest App on my computer, It worked, flawlessly. Here is the problem with the app you need for interfacing that I came across and what is probably got these negative reviewers so upset. I read the Nest inductions and got to the Migrate the Alexia with Google. I think it is all in the wording. At Google says to migrate to the your Google account. At first I thought they were going to change my email that is Alexia's and change it to the Google account. Their wording of Migrate, stopped me in my tracks. I looked at the reviews, negative and positive. The positives were hopeful. The negatives were confusing. Here is where I figured that Google needs to change the wording Migrate to Pair. Because, that pairing is really what you are doing. It is a word that people know. Migrate? That is understandably confusing and the wording of Migrate is deceptive. So my fellow Nest users, go for it. Oh, one more thing, when you get past Migrating be sure to go to get your's computer app at https://alexa.amazon.com/spa/index.html#appliances and "discover" the thermostat (or what ever else in the Google services you have. So it is a 3 step process that is really quick and easy. 1 On your PC, download the Nest App 2 .Migrate (which really is a pairing) the Google account with Alexia, 3 go to the Alexia page and discover the device. All works out super. Enjoy your thermostat.

I installed this in October 2023. I have an old home with a boiler and radiators and this was the only smart thermostat that was said to work with a two-wire system. All others required three wires which meant having a technician come in and run the third wire to the boiler. The Nest thermostat worked fine until one Friday in early January 2024 when suddenly the temperature in the house dropped. I checked our boiler and it was rapidly turning on and off, then staying off, then on and off again. I spent an hour on the phone with Google Nest support trouble shooting and finally reset the thermostat. It seemed to work so we ended the call and 20 minutes later it was doing the same thing. I reset it again and it seemed to work. At that point it was late at night and I went to bed. The thermostat was set to 70 all night long but when we got up in the morning the house was at 64° and the boiler was again clicking on and off. I called support again and spent two hours going through all kinds of tests and resets before the agent said they'd send a replacement in 3 to 5 business days. I explained that it was 8° outside and temperatures were dropping to sub-zero for the next few days and I had to have a working thermostat. The agent then kept me on the phone for another hour saying she'd connect me to someone who could help. She finally came back and said that they were too busy to talk to me and all I could do was wait three to five business days for the replacement. She understood how dire the situation was but also said there was nothing she could do. I finally reached a local HVAC technician who told me he'd replaced more Nest thermostats than any other brand. He talked me through a temporary solution so I could have them come out when it wasn't an emergency call. He told me I could pick up another thermostat for him to install, he did say he'd had good experience with Ecobees, which require a three wire installation. I've never had such poor customer service. The woman on the phone was very respectful and did her best to be helpful, but she clearly didn't understand what to do but was just following a script of what to try next. She seemed as frustrated as me that she couldn't get better help. I've since talked to other people who have had similar experiences with Nest thermostats.

Love the brass google nest with the additional gold wall plate. It looks stunning with our iron ore wall color!! Very easy to set up-it took maybe 15 minutes or so.

The Nest thermostat is everything and more! We bought the cheaper one at first, and returned it for this. The design is much more beautiful and upscale! I run cold easily and was consistently getting up to set the temperature. I love that you can adjust it with the app, but the real game changer is having it programmed with Alexa! We found a brass plate to cover the holes (instead of using the trim kit) for a more elegant look. Love this product and highly recommend!

Bought it as a birthday gift to my son as he had just gotten a new apartment. We were returning it because the box was not sealed and the thermostat looked used (it was dirty). We had to pay to ship it back to the vendor so my son decided to keep it. "I just decided to install it. It cleaned up nice so I just decided to install it. It works great!".