Easy to set up and program, does a great jobs of cleaning the area we use it in. We have a Golden Retriever that sheds like crazy and this keeps the mess to a minimum. It does not go 45 days with the amount of dog hair we have but that was to be expected.

UPDATED 7.13.2022: About 4 months ago, my Shark deleted the map it made of my house. That's what it uses to efficiently clean the house and it lets you design "No Vaccuum Zones" such as under your table where it gets lost for hours trying to navigate chair legs, or where that rug is that is really plush and prevents the robot from getting up onto it. Anyway, I've remapped and re-set up my rooms and no-go zones multiple times only for the app to delete them again. I've read online that it's a very common problem, but good luck getting anyone in Support to look at it. Without this functionality, it's just another dumb robot. Don't waste your time buying it for the "Mapping" functionality. _________________________________________________________________________ I've been rocking at Roombak 699 for many years. Three batteries, countless brushes, and a new dustbin lever later, and I knew it was time for an upgrade. I purchased this Shark unit, not really knowing what to expect. I should have done this a long time ago. Let's start with the obvious: - The Shark unit has a predictable cleaning pattern. Once it has run several times, it'll create a decent map of your house. You'll want to go in and create "rooms" or "zones" so you can tell it where you want it to clean (or don't). You can also create "no go zones" without having to stick those infrared, battery powered units all over the place. Once this is all set up, this unit will clean your house--taking as long as it takes. For my house, that usually means going back to the home unit to dump its collector a couple of times. Every now and then, it needs to recharge. Roomba didn't do that. It would zig and zag back and forth until it ultimately just lost charge and maybe it cleaned everything, but probably not. - My Roomba was really loud. So loud, you couldnt' work or watch TV or carry on a conversation with it running. My kids even asked me not to run it at night because it woke them up (and it was downstairs and they were upstairs). The Shark unit is at least half as quiet so we don't mind running it when we're all here working or just putzing around. - How well does it clean? Maybe not as well, but that is made up for by the fact that it can climb over rugs and clean the entire house in one day versus maybe it takes 2-3 days with the Roomba and it gets stuck on half a dozen things, including "cliffs" that aren't cliffs. We have a mix of hard floors and fairly thick-pile carpet. If you're wondering if it's worth saving a few hundred dollars on a Shark and "trying it out," you should go for it. I'm glad I did.

Edit: Shark found a chunk of puppy poo and scooped it up so efficiently that I had a hard time finding the spot it came from. However. Shark was EXTREMELY difficult to clean. My old Roomba had parts that popped right out, easily cleaned and sent back on the road. I spent a better part of 20 minutes with a scrub brush trying to clean the Shark out. I can't take out the roller without a tiny screwdriver. The wheels have divots in them for traction, and guess where all the poo was? Instead of having a smooth underside where the dust bin comes out, it is grooved for no apparent reason. Had to take a point off because being able to clean it is important. I only got this yesterday, set it up, and charged it. When it reached 50%, it went out and did a mapping run. The rooms and dimensions were clearly visible on the app. This morning, I set it to start out at 8 am, and it did. The app said it would take about 80 minutes to clean the portions of my house available to it. It did a formidable job of getting rid of all the pet hair. I have four dogs and my daughters have between them 5 cats that shed like snow storms, all the time. There were balls of hair in every corner of the house. Shark got almost every one of them, and it had been several days since we have had a vacuum. I had a Roomba for about 3 years, and it did okay, but you couldn't get it to do any discernable pattern, it just kind of wandered around, docked itself to charge back up, wandered around some more, all day long. It was loud and annoying. It died death by poop. I ordered a no brand name vacuum and mop combo that got decent reviews. This had no app, it came with a remote control. You could program it to perform patterns, but it was woefully under powered, and I had to send it back, The Shark is quiet, the app is user friendly, and - at least the first day - it did a really decent job. It follows a pattern, which you can set, and it got up all the dirt lying around. We have wood floors only, no carpets, so I don't know how well it works on those. It has a "mega clean" feature that I haven't used yet. I have it set to run every day. If things change, I will update the review.

First time with a robot vac. Did research and read all reviews, pros and cons and decided this was best for price. Ran for first time today and here are initial observations. Will update as I use it more. 1) this is not a plug and play item. I did have to spend time going around the house taping down extension cords, moving small items that can get knocked over, and marking where certain items of furniture are because apparently if an item moves from location it was at when robot mapped area it will get confused ( there were several reviews that mentioned that as an issue so I just went ahead and marked items that tend to be moved like a coffee table, and chairs (I used little pieces of a tape called “ gaffer tape” which is excellent because it holds well but doesn’t leave ANY residue when removed. Available on Amazon. 2) the model number used on amazon for this item is NOT the same as the model number on the robot, important because when calling tech support if you give this model # they don’t know what you’re talking about. 3) Had no problems setting up and connecting to wifi. 4) ran it on ECO mode because some of the reviews said it was better while it’s still mapping the house -will map it faster because battery lasts longer. I HAVE PETS therefore endless hair and debris and was impressed with suction at the ECO level which is the least strong suction setting. I Won’t try the other two modes until robot finished mapping. 5) there were a couple of areas where it got stuck but after a min or two it found its way out on its own, probably best not to help it unless it’s stuck for more time 6) it lasted 2 hrs and had to return to dock to empty itself twice (2nd time there was an issue described below. at times it seemed it wasn’t going to find its way back to dock but it did. 7) when it went through living room it missed area between sofa and coffee table, however, after doing the kitchen it went back to living room and found the missed area. 8) TWO BIG CONS: the previous model RV1000AE (apparently the one I bought is pretty new as of DEC 2020) has a SELF CLEANING BRUSH which is supposed to prevent long human hair wrap around the brush as was a feature I really wanted because this household has long haired humans , this model DOES NOT come with that. It has what they call a multi surface brush which is basically a regular bristle brush where my long hair got tangled and i had to tear, cut it off brush. Big bummer. ACCORDING to tech support one cannot buy the self cleaning brush to attach to this model. You would think Shark would make the bots so you could switch brushes if you wanted. Also, in the first 2 hr run an error message to empty the dust bin in the robot ( not the base) came up. While the bot and bristle brush did a great job of scraping the pet hair off the carpet, it bunched up in the dust bin and the base was not able to suck it up the 2nd time, I had to manually empty robot dust bin. Big bummer. 9) You need BOUNDARY STRIPS to keep bot out of areas you don’t want it. This model DOES NOT COME WITH THEM, whereas the previous model does. Chintzy move by Shark. OVERALL I am happy with it. I hope the problem with the dust bin clogging to the point of not self emptying will resolve itself after continuous use. I have both carpet and hardwood floors ( on which I have area rugs) and it has no problem transitioning from one to the other. Even though it’s not perfect I can now have a daily vacuuming of my house without me having to do it (I have a very bad back and knees and there is no way I could vacuum every day). As the bot is not finished mapping I haven’t tried any of the APP features-scheduling or picking a specific room to clean— I’m hoping the APP will work well because that was one of the major complaints I read in all the reviews.....the reviews I read were for the previous model because at time of purchase there was only one review for this model. As of now worth the money, it was on sale for $499 when I bought it. 12/25 update. On original review I had given it only 3 stars, now I give it 5. One of the CONS mentioned previously seems to have resolved, running it every day means less pet hair and debris so the dust bin on bot has not clogged again. still have to check brush for tangled human hair and rip/cut it off but I have to do that with normal vacs so I can live with it. Bot finished mapping house after 4.6 hrs of running ( a lot faster than what reviews had complained about). IMPORTANT, it is best to have the “CHARGE N RESUME feature on while mapping if big house, mine is 1900 sq ft, so it completes map faster. This feature does not mean the bot will re start vacuuming after it charges, it just means it will resume in area where it stopped. Final floor plan was pretty darn accurate (lot of negative reviews about the mapping being inaccurate), also found it relatively easy to create rooms. Have an iPhone 11, don’t know if type of phone was the issue for those who complained about difficulty with the feature. I do wish there was an option to create CUSTOM room labels. When creating rooms I found it’s best to zoom the floor plan when creating room lines, otherwise the named room may not correspond exactly to the actual room. This feature is a must because bot only completes 80% of house on ONE charge, then have to wait 3 hrs, so if u don’t want to wait that long to get a specific room done ....... The actual run time on ECO mode is approx 1hr40mins not 2 as previously stated, and the charge time is approx 3 hrs. The dust bin gets emptied at least once during that time. Many times bot seems to be lost- it will do 1/2 living room then go to bedroom then go back to missed area in living.. not a big deal as it gets it done. BOUNDARY STRIPS- don’t know yet if the NO GO ZONE feature in APP can replace the use of strips- for big areas maybe, but I have strips around pet water bowl and I don’t think I can make that a no go zone so I don’t have to have the strips. Will experiment with that feature as I’m not thrilled about having boundary strips in certain areas. My silly dog was initially scared of the strips and wouldn’t walk over them to get to her bed. Dog doesn’t love the bot she’s a scaredy-cat so she goes outside when in use... it only took the cat 2 runs of bot before she realized it’s harmless... hope to see her riding it some day :-) .... I am still impressed about the amount of stuff this thing is sucking up on ECO mode, and it is not overly noisy.I can only assume the other 2 modes are suction beasts but probably a lot noisier and drain battery faster. Though not perfect, if one is willing to spend the time for set up and understanding it’s quirks, it is definitely worth the $$$ ...I’m very happy.

This vacuum has performed flawlessly, with respect to everything. That never ever happens to me. I rarely review, but Shark has earned it. I have a German Shepherd/Pit Bull hybrid. He takes after the German Shepherd when it comes to shedding. It amazes me, every year, how much hair he has. When he walks by, and happens to be in a sunbeam, you can watch the hair falling off his body. This vacuum said it had a self-cleaning roller. I usually “grain of salt” those types of claims as just marketing lies. After two weeks of use, and several times emptying the base, I needed to take the roller out. There was no hair at all. To be fair, he’s a short hair, but we also have a Maine Coon cat; he’s long hair and no slouch at shedding. What I can say for sure is this: I cannot imagine anybody having a complaint about this machine if it is functioning the way it is intended. The negative reviews seem to be with regard to Customer Service, connectivity, legitimate programming glitches, and perceived programming glitches. I’ve seen a couple of reviews that say their machine bumbled around hitting things over and over. They may well be right. In that case, the programming may be glitchy. [This is where the less-than-stellar reviews come in: customer service, something I’ve not experienced] A different one would likely fix it. I am of the opinion that some reviewers have created their own bumbling robot. The machine makes a map of your house and uses it every time it cleans. Mine knows where things are with impressive precision. But, if you move something, like a chair, then yeah, to get around and vacuum close to what the robot thinks is an obstacle, it’s going to use its front “feeler” bar. Once, my wife accidentally kicked the robot off its stand during the middle of the day. To our surprise and on its own, the robot got back on his stand. Works in the dark, quiet enough to sleep while it is vacuuming hard wood floors. I couldn’t be happier.

Update: 10/10/2023 - I called Shark customer service and explained to them the issues I have had with this model, as I'm on the third one of these. They made me go through trouble shooting which means they make you allow them to watch you clean out the entire unit by taking it all apart, put it back together, turn it on and off, have it run and have it dock. I tired to explain that I have to do this every time after it runs once around the house in order for it to run again on the schedule set time the next day other wise I get the error that my dust cap is missing when it's not. I also consistently get the error message that "it's too close to a cliff" and I live in a one story house so it has no access to my basement stairs, so there is no "cliff" it should be detecting. I also randomly will get the error message the wheel is stuck and when I find it, it is in a corner that it should be able to get out easily, could be any corner. I have 18 error messages from 9/12/23 to 10/09/23 (screen shots of my notification log on the shark app). That's 18 days it could not run out of 27 days. That's not to mention that half the time it cannot dock itself properly (video of that) and it also will give me an error when it docs and there is any sort of debris from the day befores run in the empty cannister attached to the doc, that I need to clean out my dust bin and my doc AKA empting cannister (video of that). Id also like to point out I took this video right after getting off customer service who could only offer me 30% off the exact same model because I have had it over a year and it worked while on video call with them even though they did witness that it could not doc it's self twice out of the three times we tried. Because it worked once there is nothing more they can do for me because I didn't buy the extended warranty even though I am on replacement #2 in less than two years. I will be updating this review and any other place I can put a review until Shark decides to stand by their product and give me a model that actually works. 10/09/2023 - I hate this vaccum. I have had it for two years now and am on the the 2nd replacement so I'm on my third one of these. Issues from the beginning. One, it doesn't alway self empty and I have to empty it myself mind you, I've gotten a replacement of the empty canister and it still doesn't work properly. If I wanted to empty it myself I would have bought the cheaper ones that don't self empty. I get an error message about every other day saying it can't run because it's dust cap is missing and I have to keep putting the cap on and off for it to register it's on. If there is the tiniest bit of hair around the end of the roller it gives out another error. Basically I have to play around with it every few days to make it run on it's scheduled time for maybe two days tops before I have to monkey around with it again. This Modle is a POS. Huge waste of money. Spent $560 on this thing you think it should work more then a couple days a week.

Shark self empty robot vacuum. I bought this item during a Black Friday sale and it turned out to be the best money I spent in a long time. I normally manually activate it with the app right before I leave the house. Sometimes it might get stuck on some extension cords or dog toys but normally if I have time to move that stuff it works great. I didn’t think it would make much difference at first but the results are clearly noticeable. We have a dog that makes a mess with his treats and sheds short hair. The robot does a fantastic job cleaning up. We still have to spot vacuum in some areas but not too often. The robot is very persistent trying to climb thresholds which someday I will purchase threshold ramps to make it easier. For now I just use area rugs to help the robot climb higher thresholds. I don’t use the schedule feature on the app but I have used and set a no go zone. I clean the robot and dump container with a air hose every 2-3 weeks and I don’t get any errors. I actually like it so much that I’ve been waiting for a price drop to buy another for downstairs. The robot has a clean button and a home button on it in case a house mate wants it to do something without having the app.

We've had "Sharky II" (a replacement for our previous Shark robot) for several months now and it does a pretty good of cleaning our floors (which are tile and wood). I had to have our internet provider set up a 2.4 Ghz network because I could not get Sharky II to connect with the 5 Ghz network. After that, all was good and the wireless setup was fairly easy. However, the robot gets caught on the one and only floor rug we have and just sits there trying its best to get on rug but can't climb onto it. The rug is tightly woven and only a fraction of an inch high and our previous Shark Robot got on it without any problem. So we have to help Sharky up onto the rug and then its ok. Our home is a 2500 SF condo and Sharky cannot clean it on one charge so it takes itself back to the charging station before the cleaning is complete. Unfortunately, it does not seem to remember where it left off when it recharges so we have to get it to the parts it didn't clean. The other issue is that the "Spot Cleaning" mode doesn't work all that great. The bottom line is that it cleans pretty good but it truly isn't all that smart.

The good: I really wanted to give this little guy 5 stars. Because we have a couple of very vulnerable people in our family I dismissed our former cleaning service when COVID came to town and never started them up again. I purchased this bot from Amazon on sale during the pre-Christmas sales. It replaced a cheaper robot, which failed miserably. This robot may not get every single bit of crumb and hair on its first go-around, but it works very well. The routes it creates are logical, making parallel sweeps that align to the walls. It neatly goes around the legs of furniture, returning accurately to the path it was on before it met the obstacle. It does a reasonably good job each time it is run. I found that by running it daily for a few weeks and then 2 or 3 times per week it kept my floors looking quite nice. (I have no pets or small children. If I did have either one I would probably maintain the daily use.) The good: The bot has no problem getting up close to the irregular line of our natural stone basalt fireplace. It wiggles along the edge going in and out and cleans this area of dust and such very well. In fact, the bot does better than I did with the vacuum and better than the housekeepers did. It doesn't care how long it takes. Obviously, people-based cleaning involves beings that do care how long this process takes. Same for other irregular surfaces. The bot goes in and out as long as it takes. For our finely crafted mid-century house, this is a really big deal. The Good: The built in cliff-avoidance works very well. In 4 months the bot has not gone over an edge even once. In our mid-century house there are not only stairs, but also other drop-offs that look really nice but would probably not be allowed with current codes. The good: This little bot is much quieter than expected. Naturally there is the noise created by the air going through it, but there is very little actual motor noise. Usually when it is working I am working at something else in a nearby room. It makes just enough noise that I can tell where it is, but not enough that it distracts me from what I am doing, and not enough noise to wake those sleeping in the next room. The good: I did not bother with the app because I have oriental rugs with fringes that must be picked up prior to running the robot. I also choose to put the chairs up out of the way so the dining room floor gets really clean. In bedrooms I do a quick check to be sure there are no socks on the floor, etc. Scheduling therefore makes little sense. However, the bot works very nicely without the app. For those who want no app, this will work beautifully. I find that it was best to use the bot to clean half of our main floor, let it recharge, then clean the other half. This is something that the app would not support. If you have a larger house, or multiple levels, this is a really good thing. I actually have 3 very separate areas that are cleaned by the bot and the app would only be useful for one of them, as it only stores 1 map. The app-less cleaning is done quite logically and the entire floor in each room of each area is cleaned reasonably well. As noted below, small bits may be missed, but with regular use my floors are clean to look at. A fairly significant amount of dust and debris are picked up every time the bot is run. The bad and the ugly: Corners are a real problem for the bot. Once in a while you need to get your finger into a wet paper towel to clean out the accumulating guck in the corners. However, the same is true when I vacuum with a conventional vacuum. It was also true when I had maid service clean the floors monthly (only then it was their fingers in the paper towel, rather than mine.) Also there is sometimes a bit of stuff left. For instance, after cookie making with small children, if the bot is put in the kitchen and the doors closed so it can clean up the flour on the floor, there may be a place or two where a bit of flour remains. Run the bot again and it will get that last bit, or just wipe it up. I see this as a minor issue, but a real one. The really bad and ugly: Unfortunately, Shark has dozens of models that are very similar with different model numbers. Even more unfortunately, your model number reflects the place where you purchased the bot, not the bot itself. Your model number is virtually useless in trying to find the right replacement parts. Third party parts are often ill-fitting or poorly made and the shark site is of no help in locating your actual model from the model on the bottom of the machine. However, the online chat person or the call-back support are quite helpful and very fast. More bad and ugly: The model number on the box of the one we purchased was different from the model number on the bot and also different from the model number on the enclosed documentation. The instructions in the manual did not match actual parts on the bot. Even the instructions on the bot did not match the configuration of the bot. For instance, there is a figure on the bot suggesting that a circular filter be cleaned regularly. Problem? Filter does not exist, and no place it could fit. If one were to attempt putting a filter into the area adjacent to the figure it would cover the window where you are supposed to be able to see the level of the dirt in the collector. (Not that big a deal, though, because the plastic "window" is so darkly tinted that nothing can be seen through it anyway.) Using the mis-matched manual requires a bit of flexibility. If, for instance, you know that you need to pinch something and pull, the fact that the tabs mentioned do not exist, you can find something else to grab and pull. This has worked fairly well, though not without a bit of annoyance on my part. It would be nice if there was a bit of labeling to indicate just where something should be grabbed to dis-assemble for cleaning or replacing filters. Putting the actual part number on the replaceable parts would also be a really great idea. More bad and ugly: This is probably a petty gripe. However, for those of us who must use the bot without the app, a key part of this process is to turn the machine off while moving it, then on again to begin cleaning or to send the bot to its port. It would be a really nice convenience if the on/off switch were put on the top where it would be visible and easily reached rather than recessed on the side. Turning off the moving bot is a bit of a chore. If it were recessed on the top it would be quite easy to use a cane or broomstick to knock the rocker switch one way or the other. The instruction manual clearly states that one should not pick up the bot until after it is turned off, but turning it off first requires a bit of a circus act, following the bot, locating the switch and pushing it without triggering the thing to take off in another direction (the camera sees you and that alters the path). Overall, I would recommend this product for a person who is willing to live with its flaws. I am happy with the cleanliness of my floors, it takes less than 4 minutes for me to ready the dining room for cleaning (12 chairs, 2 oriental carpets to move) and less than a minute to check other rooms for cords, dropped items, etc. Then it takes the bot about 30 to 45 minutes for each of the separate areas. During its cleaning time I almost never need to do anything related to the cleaning process. I do clean the dust bin every time I clean, a process that takes only seconds. About once a month I clean the dust trap on the bot itself. That process can take anywhere from 2 minutes to 5 minutes depending on what is there. If the bot picks up a straw or paper clip, more stuff gets stuck to that obstruction and the lint can pile up. At any rate, I spend considerably less time on this process than I would spend cleaning with a vacuum (which has its own quirks) and the bot is actually more thorough than I would be, spending about 2 to 3 times as long in actual cleaning than I would. Time spent cleaning is important. The bot moves slowly enough to give the suction time to be effective, also slowly enough that when it bumps into furniture legs it does no damage. Also, in 4 months it has paid for itself, compared to the amount the housekeeping service would have charged. Of course, it does not dust. Too bad. My house always looks presentable, I spend less than an hour in actual floor maintenance time but the floors always have that "just cleaned" look.

-I can't rate "suction power" as I don't have much visible to vacuum up, so I don't know, but it certainly vacuums up what is on my floor. I won't let it vacuum my large/expensive Persian rug because of the tassels on the edges, but I avoid those also with my existing vacuum. -The app is a challenge on a small iPhone screen, especially when creating zones/no-go zones, but I worked through that. Maybe it's my old eyes. -There is no way that I can figure out how to edit the no-go zones, and there is even a message stating that fact. So, the work-around is to delete the mapping data and remap your home and create the zones all over again. (I had to do this three times to get the zones correct.) -The no-go zones that you can create are very helpful. -When creating a "schedule" it is not possible to schedule some selective zones, so it is the whole house or nothing. That option would be extremely helpful, and a selling point (Shark, are you reading this?") -However, you can manually select a specific room or rooms to vacuum on demand. That is a nice feature. -Noise -- It's not silent but I don't find it to be annoying. It's a vacuum. Overall - I am happy with my first robot vacuum.