12k BTU 19 SEER MrCool Advantage Ductless Heat Pump Split System 3rd Generation - 230v
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Reviews & Ratings
- D. Thomas2023-04-14I didn’t realize my great price meant I got the non DYI version without charged lines.
The only difference is this version has uncharged open ended lines. The compressor unit has all the refrigerant you need. The indoor unit evaporator is pressurized with nitrogen an inert gas to keep the unit sealed and assure they hold pressure. You simply need to buy a gage and vacuum set (sold on Amazon for @ $125). Also a connector for the mini split size connection. It is very easy to do and lots of Youtubers to watch. Works fantastic!! set: XtremepowerUS 3CFM 1/4 HP Vacuum Pump HVAC R134a R12 R22 R410a A/C Refrigeration AC Manifold Gauge, Adapter: R410a Charging Vacuum Port Adapter Brass Converter with Thimble 5/16 Inch Female Quick Coupler to 1/4 Inch Male Flare for Mini Split System Air Conditioner HVAC Refrigeration Service (2 Packs)
- ToniC2023-07-08Quiet Comfort
Economical relief in a none economic time of evil control. Quiet Comfort at home that is afordable again. Cool and comfortable.
- G J Daley2023-12-14Defective Item - Precisely and Exactly Zero Customer Support
The manual is garbage; it doesn't match the actual unit. There is absolutely and precisely zero tech support. If you call the tech support number and wait on hold, you might actually speak with someone but that person only knows what Air Conditioners are but not how they work much less how their own products are set up and supposed to work. They may take your question and supposedly start a chat with someone that does know but that person apparently doesn't know either. The product shipped did not match anything from any manual; the only similarity was the name. The product also did not come with refrigerant installed despite the manual stating that is does so that is a hidden cost. According to the manual, the refrigerant is supposed to be on the high pressure side, behind a valve that isn't to be opened until the system has been evacuated/vacuumed. The manual assumes that the refrigerant is there and so doesn't provide the recommended amount of R410A that should be installed by default. I attached the page from the manual as well as a picture of the actual unit... The low pressure side is the larger of the two hoses so, while the manual got that wrong, a proper HVAC installer should know. Beware when contacting a HVAC tech because they will, like me, assume that this product is like pretty much every other mini-split sold, comes with accurate documentation and is well put-together but when they are onsite and it isn't any of those, be prepared to open your wallet. There are too many viable competitors making competent machines to put up with shoddy products like this. I have purchased mini splits from other brands and they work just fine. Save yourself the frustration and just get a different brand.
- Chris2023-08-08Easy Install, works great!
This unit was my first time installing one of these and was quite easy. The unit works great, highly recommended!
- Spencer R. Rackley IV2024-01-19This unit needs a vacuum pump
This unit needs a vacuum pump do draw a vacuum on the connecting lines between the outdoor unit and the indoor unit. Otherwise, installation was a snap. Now my garage is climate controlled.
- Noemi R.2020-11-07Best purchase ever!
Exceeded our expectations! The unit is super quiet but mort importantly it is efficient. It cools a 500 sq ft room super fast. Couldn’t be happier. 😬
- Elizabeth2019-08-05Installation instructions are terrible.
Instructions where horrible. Ended up watching several how to videos online and figuring out how to install pretty much on our own. It was missing the QR code for the app in order to use your phone as a remote and use Elexa. Otherwise once we figured out how to install it it went fairly easy. There was some added wiring that had to be done and had to purchase two electrical whips and wire bundles to connect outdoor unit to the main breaker box. Also had to purchase a double pull 15 amp breaker and exterior kill switch to keep it up to code. Unit is extremely quiet and so far other than the app issue we are pleased. I recommend purchasing better tape to wrap all the wires, copper freon tubing and drain tube. The tape it comes with is not adhesive and makes it difficult to get a good clean right wrap on everything. I will try and remember to post an update on the performance later.
- Elaine Lewis2023-12-20Air and heat
Great
- M. Goerke2019-10-27Boom yeah!
Been doing HVAC for quite a few years now Buddy wanted something in his garage, gave him choice of "name brand" (costing 3x as much ) or "amazon special" he chose amazon special. I have done a few Pioneer Minisplit no issue, they where a month out to deiver, this was 1 week... Well happy we went with this . Super quiet! Flairs on the pre flaired fittings where all good and usable. About 5-6 hour install, Super quiet, as quiet as a name brand. I can not speak for wifi use as we did not set that up .
- Janedoe2021-01-08DO NOT BUY, horrible customer service
DO NOT BUY.Doesn't even heat up 600sqft. It was warmer with 2 cheap portable heaters. Absolutely waste of money. Throughout the summer the airco was also not capable of keeping at the set temp ( including the +/- variable) and I had to use other air-cos running. I emailed and spoke with technicians on the phone or by email many many times. They refuse to send out a technician or come to a satisfying solution. They're pushing me out of the warranty. Absolutely horrible. Temps have dropped in NY now and I am having 2 other heating systems placed because this unit can not keep the room temperature above 60°F. Schedules gets messed up. Even if I turn on turbo manual it doesn't blow harder. Never ever in my life will I buy this brand and from this seller. It is running 24/7 and has bumped up my electric bill with $100/month.